VP of Operations
Will Casterlow
Will oversees the systems, structure and daily operations that keep Creative Counseling Works efficient, secure and focused on providing a smooth client experience.
Compassionate Counseling in Greensboro and other cities in North Carolina
You Don't Have to
Navigate Life's
Challenges Alone
Creative Counseling Works provides compassionate, evidence-based counseling for individuals, couples, children, teens, and families in Greensboro and other cities in North Carolina
Our licensed providers create a safe, welcoming, and judgment-free space where you can speak openly, better understand what you are experiencing, and work toward greater clarity, connection, and emotional well-being.
Whether you are struggling with anxiety, grief, relationship challenges, family conflict, or a difficult life transition, our team is here to listen and help you take the next step.
Start with a introductory consultation.
Support for Life's Difficult Moments
How Can We Support You?
Life can feel overwhelming when difficult emotions, relationship problems, family conflict, or painful experiences begin affecting your everyday life.
You may be experiencing anxiety that is difficult to quiet.
You may feel disconnected from your partner or caught in the same arguments.
You may be worried about changes in your child or teenager.
You may be processing grief, loss, trauma, or a major life transition.
Or perhaps you simply feel overwhelmed and are unsure where to begin.
You do not need to have everything figured out before reaching out. Our counselors will listen to your concerns, help you better understand what you are experiencing, and work with you to identify the type of support that may be right for you.
EXPLORE OUR SERVICES
Counseling Services for Every Stage
of Life
Creative Counseling Works offers personalized counseling services designed around your individual needs,
experiences, relationships, and goals.
Every client begins with a personalized consultation, so you do not have to choose a service before speaking
with our team.
01
Individual Counseling
Confidential, one-to-one
support for anxiety, depression,
grief, trauma, stress, self-
esteem concerns, and major life transitions.
02
Couples Counseling
A supportive environment
where couples can address
communication problems,
recurring conflict, emotional
distance, and trust concerns.
03
Family Therapy
Professional support to help
families better understand one
another, address conflict, and
develop healthier
communication patterns.
04
Child & Teen Counseling
Gentle, age-appropriate
counseling for children and
teenagers experiencing
emotional, behavioral, social, or
family-related challenges.
Counseling Consultation
Start With a Introductry
Consultation
Not sure which counseling service is right for you?
During your introductory consultation, our team will listen to your concerns, explain the available
counseling options, and help guide you toward the service and provider that may best fit your needs.
There is no pressure to commit to ongoing counseling during the call.
The personalconsultation is an introductory conversation and is not a counseling session or emergency
service.
You are not alone
Are You Holding Everything Together on the Outside While Struggling on the Inside?
- Maybe your thoughts will not slow down at night.
- Maybe stress is affecting your sleep, work, or relationships.
- Maybe the same conflict keeps repeating between you and your partner.
- Maybe your child has become withdrawn, anxious, angry, or difficult to reach.
- Maybe grief or a painful experience continues to affect your daily life.
- Or maybe you have been carrying something difficult for so long that you no longer remember what it feels like to be yourself.
Many people struggle silently before asking for support.
Reaching out does not mean you have failed. It can be an important first step toward understanding what you are experiencing and identifying a healthier path forward.
Mental health care is a right, not a privilege.
Let Me Introduce
Meet Dr. Keotia Casterlow
I believe mental health care is a right, not a privilege. Everyone who needs support deserves access to compassionate, professional counseling.
I believe mental health care is a right, not a privilege. Everyone who needs support deserves access to compassionate, professional counseling.
Today, Creative Counseling Works operates as both a counseling and professional training practice.
Emerging clinicians provide care under the supervision of experienced, licensed professionals. This structure allows us to support the development of future clinicians while maintaining thoughtful, responsible, and professional client care.
Our goal is to create a welcoming practice where people feel heard, respected, and supported throughout their counseling journey.
Dr. Keotia Casterlow
Founder, President and CEO
Our Professionals
Meet Our Team
Real People. Real Support. Real Growth.
Our dedicated team brings compassion, experience and personalized support to every client. Meet the professionals committed to helping individuals and families move toward healthier, more fulfilling lives.
MSW, LCSW-A
Lakia McLean
Lakia helps children, adolescents, adults, couples and families navigate life's challenges through compassionate, practical and evidence-based support.
Personalized Counseling in Greensboro and other cities in North Carolina
Professional Support Designed
Around Your Needs
At Creative Counseling Works, counseling is not a one-size-fits-all process. Your provider will take time
to understand what brought you to counseling, how your concerns are affecting your life, and what you
hope to work toward.
Together, you and your counselor can develop goals and a counseling approach that reflects your
experiences, needs, and comfort level.
01
Individual Counseling
Individual counseling provides a confidential space to explore your thoughts, emotions, challenges, and goals with a trained professional.
Our counselors support clients experiencing concerns such as:
Anxiety and excessive worry
Grief and loss
Stress and emotional overwhelm
Relationship concerns
Anxiety and excessive worry
Grief and loss
Stress and emotional overwhelm
Relationship concerns
Depression and low mood
Trauma and difficult past experiences
Low self-esteem
Major life changes and transitions
Depression and low mood
Trauma and difficult past experiences
Low self-esteem
Major life changes and transitions
Your counselor will help you better understand what you are experiencing and develop practical strategies you can use in everyday life.
02
Couples Counseling
Relationships can become difficult when communication breaks down, trust is damaged, or recurring conflicts remain unresolved.
Couples counseling provides a neutral and supportive space where both partners can speak openly, feel heard, and better understand the patterns affecting their relationship.
Counseling may help couples work toward:
Healthier communication
Clearer expectations
Improved conflict resolution
Understanding recurring relationship patterns
Healthier communication
Clearer expectations
Improved conflict resolution
Understanding recurring relationship patterns
Greater emotional connection
Stronger boundaries
Rebuilding trust
Greater emotional connection
Stronger boundaries
Rebuilding trust
03
Family Therapy
Every family experiences challenges, but ongoing conflict, communication difficulties, grief, parenting concerns, or major life changes can create distance between family members.
Family therapy provides a structured environment where family members can express their concerns, better understand one another, and work toward healthier communication and stronger relationships.
The goal is not to decide who is right or wrong. The goal is to help your family recognize difficult patterns and begin addressing them together.
04
Child & Teen Counseling
Children and teenagers do not always have the words to explain what they are feeling.
Emotional challenges may appear through anxiety, withdrawal, anger, changes in behavior, family conflict, school difficulties, or loss of confidence.
Our counselors use age-appropriate and supportive approaches to help young people feel comfortable expressing themselves.
Parents and caregivers may also receive appropriate guidance and support while respecting the therapeutic needs and privacy of the child or teenager.
Not Sure Which Service Is Right for
You?
You do not need to choose a counseling service before contacting us.
Tell us what has been happening, and our experienced team will help guide you toward the type of support
that may best fit your circumstances and goals.
Why Choose Creative Counseling Works?
Because Your Story Deserves to Be
Heard With Compassion,
Understanding, and Respect
01
Client-Centered Care
We meet you where you are emotionally and mentally, shaping counseling around your needs, goals, experiences, and comfort
level.
02
Experienced Therapists
Our licensed professionals and supervised clinicians bring empathy, professional knowledge, and a genuine commitment to supporting each client.
03
Safe, Welcoming Environment
We create a calm and supportive space where you can speak openly, process difficult emotions, and feel respected without judgment.
04
Evidence-Based Approaches
Our providers use established counseling methods and practical strategies based on your concerns, needs, and treatment goals.
05
Support for All Ages
We provide counseling for adults, couples, families, children, and teenagers experiencing a variety of emotional and relationship challenges.
06
Flexible Scheduling Options
In-person, virtual, evening, and weekend appointment options may be available depending on the provider and current schedule.
What the work can look like
What Clients Often Work Toward in Counseling
Every client’s counseling experience is different. Depending on your needs and goals, counseling may help you work toward:
Within yourself
- Better understanding your thoughts and emotions
- Developing practical tools for managing stress
- Identifying the source of anxiety or emotional overwhelm
- Reducing constant self-criticism
- Building greater confidence and self-awareness
Through difficult experiences
- Processing grief and loss at a manageable pace
- Addressing painful or traumatic experiences
- Adjusting to a major life transition
- Creating stronger personal and professional boundaries
With the people close to you
- Recognizing recurring relationship patterns
- Communicating more effectively with a partner
- Developing healthier family communication
- Supporting a child or teenager through emotional challenges
- Feeling more connected to yourself and others
Your counselor will work with you to create goals that feel meaningful, realistic, and relevant to your life.
Client experiences
What Clients Say About Creative Counseling Works
Our family therapy experience was very positive.
Our therapist created a safe space for honest conversations and helped us communicate better as a family. We noticed improvements both at home and in our relationships. Creative Counseling Works is a counseling practice we felt we could trust.
Daniel, W.
Greensboro, NC
I felt listened to and supported without judgment.
Creative Counseling Works truly made a difference during a very difficult time in my life. From the first session, I felt listened to and supported without judgment. My therapist was professional, compassionate, and helped me gain greater clarity and confidence.
Erica, T.
Greensboro, NC
The environment felt calm and welcoming.
I came to Creative Counseling Works feeling overwhelmed and unsure where to start. The counseling sessions helped me better understand my emotions and how I respond to stress. The environment felt calm and welcoming, which made it easier to open up.
Linda, R.
Guilford County
Before you schedule
Counseling May Be a Helpful Next Step If:
You are carrying something difficult and do not want to handle it alone
You want a confidential space where you can speak honestly
You want to better understand your emotions, thoughts, or reactions
You are struggling with communication in your relationship or family
You are concerned about your child or teenager
You want practical strategies you can use outside of sessions
You are navigating grief, stress, or a major life transition
You are willing to participate actively in the counseling process
You are ready to begin working toward meaningful personal goals
You do not need to feel completely ready. You simply need to be willing to take the first step.
Start here — no cost, no pressure
Your First Step Is a Personalized Consultation
You do not have to commit to ongoing counseling before speaking with us. Your introductory consultation gives you an opportunity to briefly explain what has been happening, ask questions, and learn more about the counseling options available at Creative Counseling Works.
There is no pressure to make an immediate decision. The purpose of this conversation is to help you understand your options and determine your next step.
During the consultation, we can
Listen to the main reason you are seeking support
Explain how counseling works at our practice
Discuss the different counseling services available
Help identify which service may fit your needs
Answer general scheduling questions
Discuss in-person and virtual appointment options
Help match you with an appropriate provider when possible
Questions, answered
Frequently Asked Questions
What can I expect during my first counseling session?
Your first counseling session is an opportunity for you and your provider to get to know one another. You may discuss what brought you to counseling, how your concerns are affecting your life, your relevant personal history, and what you would like to work toward.
You can also ask questions about the counseling process, confidentiality, and what future sessions may look like. You are not expected to share everything immediately. Your provider will work at a pace that respects your comfort and readiness.
Who do you work with?
Creative Counseling Works provides counseling services for individuals, couples, families, children, and teenagers in Greensboro and surrounding Guilford County communities.
The most appropriate service and provider will depend on your needs, goals, age, scheduling preferences, and current availability.
Do you offer virtual counseling?
Yes. Virtual counseling options may be available alongside in-person appointments. Availability and eligibility for virtual counseling may depend on your location, provider, and individual circumstances.
Our team can discuss your available options during your consultation.
Is what I share in counseling confidential?
Information shared during counseling is generally confidential and professionally protected. There are limited legal and ethical exceptions, including certain circumstances involving immediate safety concerns or situations where disclosure is required by law.
Your counselor will clearly explain confidentiality and its limitations when care begins.
How do I choose the right counselor?
The right provider may depend on your concerns, goals, age, preferred appointment format, schedule, and the counselor's professional experience.
Our team will learn more about what you are looking for and help identify an appropriate provider when possible.
Do you provide counseling for children and teenagers?
Yes. Our providers offer age-appropriate counseling for children and teenagers experiencing emotional, behavioral, social, school-related, or family concerns.
Parent or caregiver involvement will depend on the young person's age, needs, treatment plan, and applicable professional requirements.
How do I get started?
Click the button below to request your introductry consultation, or call our office at (336) 334-6320.
Our team will listen to your concerns, answer your general questions, and explain the available next steps.
You Don't Have to Figure Everything Out Alone
Whether you are experiencing anxiety, grief, relationship difficulties, family stress, a major life transition, or concerns about your child, compassionate support is available.
You do not need to have the perfect words before contacting us. The first step can begin with a simple conversation.
Ask our team about current in-person, virtual, evening, and weekend appointment availability.
Find us
Visit Our Counseling Office in Greensboro and other cities in North Carolina
Our counseling office is conveniently located in Greensboro and other cities in North Carolina and serves clients from nearby neighborhoods and surrounding Guilford County communities.
Creative Counseling Works, PLLC
Address
2302 West Meadowview Road, Suite 210
Greensboro, NC 27407
Greensboro, NC 27407
Office Hours
Monday–Saturday: By Appointment Only
Sunday: Closed
Sunday: Closed
Phone
(336) 334-6320
Get Directions
Are You Experiencing an Immediate Crisis?
Creative Counseling Works does not provide emergency response services through this website, appointment form, or consultation request.
If you or another person is in immediate danger, call 911 or go to the nearest emergency room. For immediate emotional crisis support in the United States, call or text 988 to connect with the Suicide & Crisis Lifeline.
Professional, evidence-based counseling services in Greensboro, North Carolina. Supporting individuals, couples, families, children, and teenagers with compassionate, client-centered care.
© 2026 Creative Counseling Works. All Rights Reserved.
Professional, evidence-based counseling services in Greensboro, North Carolina. Supporting individuals, couples, families, children, and teenagers with compassionate, client-centered care.
Contact
2302 West Meadowview Road, Suite 210
Greensboro and other cities in North Carolina, NC 27407
Our Services
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© 2026 Creative Counseling Works. All Rights Reserved.